1724 U 4 Bath Road
Kingston, ON K7M 4Y2
office (613) 389-0445
fax (613) 389-3226

Frequently Asked Questions

Hope these help answer some of your questions. If you have any further questions that have not been answered here, please visit out Contacts page and feel free to give our office a call or email us anytime.

Q: Where do I get my certificate?
A: We now certify our students right through the MTO's systems, meaning we no longer hand out physical certificates. This means all course information and marks will be attached to the students driver's license number. 

Q: What if I need documentation for insurance purposes?
A: Students can now go to any Service Ontario locations throughout the province and ask for "Proof of Beginner's Driver Education". Service Ontario will then print you out the documentation you need to provide to your insurance company.
Disclaimer: Service Ontario now charges $12.00 for this print out.

Q: Where is EXCEL's pick-up boundaries?
A: Pick-up is available within the city limits. (South of the 401, East to the base & Lasalle S.S., West to the Amherstview West boundary.)

Q: How long do I have to complete the course?
A: Students have 1 year from the first day of class to complete their course. If the course is NOT completed at the 1 year mark, the MTO will not allow the student to be certified and there will be NO REFUND for any unused portion of the course.

Q: Is the use of the instructors vehicle for my road test included in the course?
A: No. The use of the instructors car for your road test is NOT included in the price of the course. It is an extra fee. Please see our "Services" page for pricing information.

 

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